Contact Binance Customer Service
Binance Phone Numbers and Emails
Customer Service:
-
(929) 228-3440
US
-
(813) 404-0808
US
-
(657) 628-6332
US
Binance Emails:
Binance Contact Information
Binance Website:
Binance Online Chat:
Corporate Office Address:
Summary of Binance Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Binance Customer Service?
Account Question:
- “Disabled account”
- “Issues with account”
- “My binance us account is disable”
Request for Information Question:
- “My trade is on on hold I need it to be turned back on I don't really know why but I need to know I'm not only one on this my name is Keith McBride”
- “Need info about verification”
- “KYC verification”
Product/ Service Question:
- “Withdraw money”
- “I want to withdraw my all many form binacse us”
- “Withdrawal problem ( unable to comfirm)”
Payments and Charges Question:
- “I have a problem with payment”
- “Payments not coming into my account”
- “Fraudulent transaction”
Shipping and Delivery Question:
- “Did not get my money deposited in my bank yet”
- “I didn't received money in my wallet 895€”
- “My usdt isnot received in trust wallet app”
Activation/ Cancellation Question:
- “Order cancelled after i made payment”
- “I want to reactivate my account”
- “Activation code”
Cards Question:
- “I bought USDT using my creadit card , but I didn't receive the usdt I see only AED in my wallet”
- “Cant buy crypto, all my cards denied”
- “Binance card”
Return/ Replace Question:
- “Because i Can't Change adress On identity Plus On Binance”
- “Yesterday I transfer money to some one but he did not give me usdt and now he is not returning my money”
- “Funds returned by bank”
Staff Question:
- “Unresponsive support staff”
- “Self service recovery form”
- “You guys have my money on hold and its been over a week now. Im very disappointing with you guys service. I was excited to start buying crypto since im new to this and i fell let down”
Refund Question:
- “Refund”
- “My refund”
- “Money refund”
Website/ Application Question:
- “My Bainance application not open”
- “App issues”
- “Inability to access the site and app”
Employment Question:
- “Employment”
- “I set up with job email found out they are crooks”
- “Orientation”
Other Question:
- “Transfer”
- “Kyc pending from last 5 days”
- “Relocating”
About
Money Transfer, Verification Service, Referral Program
Account, Website, Deposit
Pros: Easy to trade buy or sell cryptocurrencies, Good when its working ok, Good selection of crypto, Ease of use, Trading cryptocurrencies was easy
Cons: No way to speak to customer service, Impossible to get help, Impossible to communicate with exchange support, No humans work in customer support, Cant get a hold of anyone for help
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Binance is ranked 247 out of 2459 in Financial Services category
Europe, USA, Asia, Worldwide, Other
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