Binance Phone Numbers and Emails

Customer Service Number:

  • (929) 228-3440
    US
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Binance Emails:

Business Customer Service
Complaints/ Feedback
Product Feedback
Customer Service
Banking and Vendor Inquiries, Crypto Access, Ontario Fee Rebate
Fundraising/ Donations
Binance Charity
Legal
Media
Marketing Inquiries, PR Inquiries
tradedesk1@binance.com
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How to Contact Binance Customer Service?

Most Popular Number:

(929) 228-3440
US
Total calls: 17 203 Issues resolved: 886 Last call: Mar 18, 2024

What Is the Binance Customer Support Phone Number?

For those in the United States needing Binance Help, the customer service hotline stands at (929) 228-3440. This line offers a direct path for users dealing with various matters in the Binance service realm, ranging from account inquiries to transactional glitches and security concerns.

When connecting with Binance via this telephone channel, having your account details at your immediate disposal is crucial for streamlining the support proceedings. Binance's team of customer service representatives endeavors to address all inquiries promptly, although it's relevant to note that wait times may vary depending on call volume dynamics and the complexities of the issues.

How Do I Contact Binance Customer Service via Live Chat?

To interact with Binance customer support through live chat, follow this procedure:
1. Access your Binance account.
2. Find the chat symbol's support section or the lower right screen quadrant.
3. Activate the chat symbol to reveal the live chat portal.
4. If prompted, express your question or predicament, potentially eliciting an automated bot response.
5. If the bot proves ineffective in resolving your issue, request interaction with a live customer support agent.

The live chat feature is designed for immediate assistance, often representing the quickest avenue for help.

Can I Email Binance Support?

Communication with Binance assistance is possible through the email channel at support@binance.com. This email address serves as a hub for clients to convey inquiries, account details, or thoughts. When composing an email to Binance support, the key is to provide ample information relevant to your question or dilemma, including account particulars (excluding the password), transaction identifiers, and appropriate screenshots. While shorter than phone or live chat options, exchanging emails with support allows for a comprehensive discussion.

PissedConsumer Club

Contact Information

Binance Website:

Binance Help Center:

Corporate Office Address:

Binance
23 Lime Tree Bay Ave.
George Town, George Town
Cayman Islands

Other Info (opening hours):

Other Location:

Binance (Services Holdings) Limited

6th Fl., S. Bank House, Barrow St.

4 Dublin, Ireland

More contact details

Binance Customer Service Reviews

1.8 / 5
Poor
Muhammad A Ebh
Logging issues of binance account

Please solve my problem I can not even login my account they are asking for passkeys which I don't have

Read full review
Rufus V
No reply recd post 24 hours & till date..have to again follow up
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

They should be able to resolve it in 24 hours, or send a reply on the time they will need to resolve it.

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Amanda R Gfp
I can't get on my wallet and my account I did my email and my password and it's saying it's not working and somebody send me money on there and I can't get on it. I please reset my password. Cuz I can

amandarikard60@***.com
Password
Isabella23 rest password. I need help getting on there check my account I did everything and post the deal I really need on there really badly

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Addau M
Cash link
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

I complain to wrong transaction after transaction 5,000 success I again transfer by mistake 200k please help me

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How Good is Binance's Customer Service?

Nicole R Lki
Nicole R Lki
Feels Disappointed | Mar 15, 2024

It was impossible to use. I deposited $25 as a test to see if my friend overseas could withdraw it. I can’t even cancel it and withdraw mysel. I want my $25 refunded to me please

Read full quote
Gilberto P Dyu
Gilberto P Dyu
Feels Disappointed | Mar 12, 2024

Fair experience not good

Read full quote
Adriann Zjx
Adriann Zjx
Feels Disappointed | Mar 10, 2024

i need clarification of my bitcoin amount recieved by my trading account

Read full quote
Eliane Hnl
Eliane Hnl
Feels Disappointed | Mar 01, 2024

Bare tull hele dritten, fikk svar på mail om att nå kunne jeg sjekke saldoen min hos de men det var bare en spøk om du spør meg ville ikke anbefalt de til min verste fiende

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Omolade A Rbj
Omolade A Rbj
Feels Satisfied | Feb 26, 2024

Perfect

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Wolfgang R Uku
Wolfgang R Uku
Feels Satisfied | Feb 21, 2024

Der Agent war sehr freundlich. Leider kann ich ihm jetzt nicht mehr treffen.

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Summary of Binance Customer Service Calls

24.5K TOTAL
CALLS
00:44 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Binance?

Account Question:

  • “Login issue”
  • “To unlock my account”
  • “I can not access my account”

Request for Information Question:

  • “Request for transaction history”
  • “I cannot contact support on my account. I have a phone that I am logged into on binance but the top of my iPhone screen does not work, I cannot press the icons. I can acces all forms of verification including my password and still can't contact suppo”
  • “How to get started”

Payments and Charges Question:

  • “USDT Deposit issue”
  • “Transaction history”
  • “Deposit issue”

Product/ Service Question:

  • “Withdraw ada”
  • “To resolve the problem i have while i was withdrawing”
  • “Fake”

Shipping and Delivery Question:

  • “Money transferred at wrong address ing”
  • “I have not recieved my money to my wallet”
  • “Not received my amount”

Activation/ Cancellation Question:

  • “Activation de mon compte BINANCE après mon virement”
  • “Unlock and reactivate account”
  • “Reactivation of account”

Cards Question:

  • “I live in Australia not nz and Binance won't verify my card or identity to deposit”
  • “Card”
  • “Card Deposits not working”

Refund Question:

  • “I want my money back from fraud trader”
  • “Claim my money back”
  • “I want refund my money”

Return/ Replace Question:

  • “I want to change my binance account to be valid in usa”
  • I want to make a plea for Binance to return back my Crypto to the sender which is MEXC if it is not possible for my Crypto to be deposited into my Balance account.
  • “My money not return”

Staff Question:

  • “I can't able to chat with customer service on my Binance account, I can't check Announcement and notification and news on my Binance”
  • “Amaizing service ftom binance an more especially with pissedconsimer.You make it so essy to get hold of binance”
  • “Customer service”

Website/ Application Question:

  • “Site not accessible”
  • “My Bainance application not open”
  • “App issues”

Employment Question:

  • “Need 1099B proceeds and cost basis”
  • “Job”
  • “English /Arbi job”

Other Question:

  • “My money is missing”
  • “Calling”
  • “Im paid money but buyer not release crypto”

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